AN ORDER TODAY: EMAIL AND RETYPINGCustomer emailsRep readsChecks priceRetypes into ERPRepliesCustomer calls6 hand-offs, 2 people, every retype is a chance of errorA SELF-SERVICE ORDERLog inOwn price and stockOrderERP documentStatus and invoiceThe rep only gets the exceptions
Base pricefrom the catalogue, one for all01Customer group% discount per category02Company price listcontract prices for one customer03Volume tierfrom 10 / from 100 units, automatic04Draft quotethe exception a rep negotiates05Every layer lives in Shopify B2B or the ERP. Nobody works out a price in their head.
Ebook / edition 2026

B2B that works

Five challenges of selling B2B online, with solutions for owner-run manufacturers and distributors.

  • 28pages
  • 19diagrams
  • EN + PLlanguages
  • PDFA4
$12.99

Download link by email right after checkout. EN and PL included.

What's inside

Contents

  1. 01B2B today
  2. 02Five challenges and solutions
  3. 03A 90-day action plan
  4. 04How we do it, solutions map, glossary

Five challenges of selling B2B online, with solutions sized for owner-run manufacturers and distributors: one catalogue, prices and terms per customer in Shopify B2B, an integration layer to the ERP you already have, and sales reps taken off retyping orders.

Each challenge gets two pages: what it looks like today and what to change, with the impact on the business, the sales team and the customer, linked to the service in which we do that work.

A 90-day roadmap with a 20-customer pilot, a 10-question self-service test and a tree of measures you can use from week one.

Base pricefrom the catalogue, one for all01Customer group% discount per category02Company price listcontract prices for one customer03Volume tierfrom 10 / from 100 units, automatic04Draft quotethe exception a rep negotiates05Every layer lives in Shopify B2B or the ERP. Nobody works out a price in their head.
Who it's for
Ownera manufacturer or distributor whose orders still come by email.
Sales directorwants the team selling, not retyping.
Head of e-commercegets a checklist and an order of implementation.
FAQ
How do I get the file?

A download link arrives by email right after checkout, including for the free ebook. The file is an A4 PDF with clickable links.

Which language is it in?

One purchase gets you both versions: English and Polish.

Do I get a VAT invoice?

Yes. EU businesses with a valid EU VAT number receive a reverse-charge invoice.

What about new editions?

New editions of the same title are sent to buyers at no extra cost.

Can I return an ebook?

Yes. You have 14 days from purchase to get a full refund, no reason needed. Email matt@pleromacommerce.com and the money is back within 2 business days. Details in our refund policy.

B2B that works $12.99